PLEASE READ THIS AGREEMENT CAREFULLY. BY CLICKING ON THE "ORDER NOW" BUTTON ON THE ORDER FORM REFERENCED HEREIN, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS AGREEMENT AND ALL TERMS AND CONDITIONS INCORPORATED BY REFERENCE IN THIS AGREEMENT, INCLUDING ISOL HOSTING'S PRIVACY POLICY & ACCEPTABLE USAGE POLICY. YOUR USE OF THE SERVICES ALSO CONSTITUTES ACCEPTANCE OF THIS AGREEMENT.

1. Introduction
This User Agreement ("Agreement") is an agreement between Isol Hosting, LLC. (Isol Hosting) a Tennessee Limited Liability Company, and the party set forth in the related order form (Customer) incorporated herein by reference (together with any subsequent order forms submitted by Customer, the "Order Form"), and applies to the purchase of all services (collectively, the "Services") ordered by Customer on the Order Form. Such party is referred to in this Agreement as "Customer" or "you". Isol Hosting reserves the right to reject this Agreement for any reason or no reason, prior to acceptance thereof by Isol Hosting. Activation of the Services shall indicate Isol Hosting's acceptance of this Agreement. Subject to the terms and conditions of this Agreement, Isol Hosting will provide to Customer the Services selected by Customer set forth on the Order Form.

2. Amendment of Agreement
Isol Hosting may amend or otherwise modify this Agreement. Customer agrees that Isol Hosting's posting of any amendments or modifications to this website (http://www.isolhosting.com/useragreement.htm) shall constitute adequate notice to Customer and that Customer shall periodically consult this web page for any changes or amendments to this Agreement. Isol Hosting may, but is under no obligation to, provide additional notice of any amendment, modification or update of this Agreement via e-mail to Customer. If any material modification to this Agreement is unacceptable to Customer it shall be Customer's responsibility to terminate their subscription as provided in Section 3 of this Agreement. If Customer does not terminate the Agreement then Customer's continued use will mean that Customer has accepted the amended or modified Agreement.

3. Duration of Agreement and Cancellation Policy
The Initial Term shall begin upon confirmation of Customer's order or commencement of the Services to Customer and the Term's length shall be indicated in the Order Form. After the Initial Term, this Agreement shall automatically renew for successive terms, equal in length to the Initial Term, unless terminated or canceled by either party as provided herein. During the Term this agreement cannot be terminated by customer for any reason.

This Agreement may be terminated by either party by giving the other party written notice at least 30 days prior to the renewal/anniversary date of the Term, or by Isol Hosting in the event of nonpayment by Customer or by Isol Hosting, at any time, without notice, if in Isol Hosting's judgment Customer has in any way breached this Agreement.

If Isol Hosting cancels this Agreement pursuant to any of the terms outlined in this agreement Isol Hosting shall not refund to Customer any fees paid or prepaid in advance of such cancellation and Customer shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation. Prepaid hosting fees are not refundable, if Isol Hosting terminates this agreement for cause. Isol Hosting shall also have the right to charge customer a minimum of US $150.00 Breach-Of-Contract fee.

If prior to the end of the agreed on Term, Customer cancels the Services for any reason, or Isol Hosting terminates the Agreement due to Customer's breach of the Isol Hosting User Agreement or Acceptable Usage Policy, Customer will be charged an early termination fee equal to the fee for such account remaining in the term. At no point shall customer receive a refund of any prepaid service fees.

All sales are final! Except for a cancellation within the first 30 days after of the service (30 Day Money-Back Guarantee) there is no "Cooling-Off Period" and Customer can not cancel this Agreement prior to the end of the Term as provided herein for any reason. If Customer cancels this Agreement before the end of the term customer shall receive no refund for any prepaid hosting fees and any such fees shall be forfitted. In the event that Customer cancels within 30 days of ordering the service by completing the Cancellation Request Form Isol Hosting will refund the prepaid hosting fees only to Customer. Setup fees, fees for additonal services as well as fees paid for domain name registration are always non-refundable. Customer acknowledges and agrees that the Cancellation Request Form at http://billing.isolhosting.com/cancel.htm is the ONLY WAY TO EFFECTIVELY CANCEL a web hosting account with Isol Hosting and meet potential deadlines to trigger Isol Hosting's 30 Day Money-Back Guarantee or to avoid automatic renewal. Any cancellation requests send to or directed to Isol Hosting by email and/or phone and/or regular mail shall be null and void. Customer also agrees that any request for a refund shall be forfitted, if the Cancellation Request Form at http://billing.isolhosting.com/cancel.htm has not been used to cancel a web hosting account.

4. Billing and Payment
All fees for web hosting or other Services are due in advance and shall be in accordance with Isol Hosting's fee schedule, which is incorporated herein by reference and may be amended from time to time. In the event that customer elects to pay with a credit card Customer authorizes Isol Hosting to charge all fees owed to such credit card at the time or up to 30 days before they become due. Customer agrees to pay a $25.00 (twenty-five dollars) late fee if customer's account or accounts become more than ten (10) calendar days overdue or if Customer's credit card is not accepted when a charge is processed. Fees for renewal periods after the Initial term shall become due 30 days before the first day of such renewal period. Isol Hosting may impose a debt service charge equal to one and one-half percent (1.5%) of the overdue balance or a lesser amount where required by law for each month or portion thereof the overdue amount remains unpaid. In addition, in the event that any amount due Isol Hosting remains unpaid five (5) calendar days after such payment is due, Isol Hosting, in its sole discretion, may immediately terminate this Agreement, and/or withhold or suspend Services. Customer agrees that Isol Hosting may charge a $30.00 (thirty dollars) fee to reinstate accounts that have been terminated or suspended. All taxes, fees and governmental charges relating to the Services provided hereunder (other than income taxes of Isol Hosting) shall be paid by Customer.

Customer agrees that Isol Hosting may charge in advance all fees due for the Services provided to Customer under this agreement to the credit card supplied by Customer during registration or at any time thereafter anc customer specifically agrees not to charge back any payments Isol Hosting processes through Customer's credit card.

Customer acknowledges and specifically agrees that chargebacks - which might occur if Customer disputes Isol Hosting charges directly with Customer's credit card bank - are unlawful if Isol Hosting's service has been rendered. If customer has a fee dispute with Isol Hosting he has to settle such dispute with Isol Hosting directly without initiating any chargeback proceedures. Any chargeback will evoke an automatic US $150 (one-hundred-fifty dollars) service fee, without exception, for which customer will be held responsible in future collecting proceedures.

Returned checks will be assessed a $30.00 charge. Incoming wire transfers will incurr a $25 charge.

5. Special Provisions Applicable to Resellers
Isol Hosting from time to time may offer reseller programs which will permit Customers to resell certain of Isol Hosting's products and services. If Customer chooses to resell Isol Hosting services Customer shall remain a Isol Hosting customer for all purposes under this agreement.

Customer agrees that if they resell Isol Hosting Services, the purchaser of those resold services will become Customer's customer (a "Reseller Customer"). A Reseller Customer shall not become a Customer of Isol Hosting, and Isol Hosting will not be required to provide any technical or other support to any Reseller Customer. Reseller agrees to take all necessary measures to preclude Isol Hosting from being made a party to any agreement with any Reseller Customer. Customer agrees and acknowledges that if they become a Reseller they will be authorized to resell Isol Hosting provided Services on a non-exclusive basis only. Customer's right to resell Isol Hosting services shall in no way preclude Isol Hosting from marketing and selling Isol Hosting's own products and services through its own employees, affiliates, other resellers or any other third party. Isol Hosting expressly reserves the right to allow other third parties to resell Isol Hosting services on any terms Isol Hosting may chose including terms which may be more favorable to said third parties then they are to Isol Hosting Reseller Customers. Reseller acknowledges that the non-payment by any customer of Reseller shall in no way relieve Reseller of any duty in this agreement include the duty to timely pay all fees. Reseller shall be solely responsible for all sales, use, transfer, privilege, excise or other taxes and duties which are levied or imposed on Isol Hosting and Reseller under this Agreement and any and all transactions between Reseller and Reseller Customers. Reseller shall be solely responsible for compliance with any regulations governing the export of the Services (or any portion thereof).

Reseller shall not resell the Services under Isol Hosting's brand name accordingly nothing in this Agreement constitutes a license to Reseller to use or resell the Marks (as defined below).

6. Isol Hosting as Reseller or Licensor
Isol Hosting is acting only as a reseller or licensor of the hardware, software and equipment used in connection with the products and/or Services that were or are manufactured or provided by a third party ("Non-Isol Hosting Product"). Isol Hosting shall not be responsible for any changes in the Services that cause the Non-Isol Hosting Product to become obsolete, require modification or alteration, or otherwise affect the performance of the Services. Any malfunction or manufacturer's defects of Non-Isol Hosting Product either sold, licensed or provided by Isol Hosting to Customer or purchased directly by Customer used in connection with the Services will not be deemed a breach of Isol Hosting's obligations under this Agreement. Any rights or remedies Customer may have regarding the ownership, licensing, performance or compliance of Non-Isol Hosting Product are limited to those rights extended to Customer by the manufacturer of such Non-Isol Hosting Product. Customer is entitled to use any Non-Isol Hosting Product supplied by Isol Hosting only in connection with Customer's permitted use of the Services. Customer shall use its best efforts to protect and keep confidential all intellectual property provided by Isol Hosting to Customer through any Non-Isol Hosting Product and shall make no attempt to copy, alter, reverse engineer, or tamper with such intellectual property or to use it other than in connection with the Services. Customer shall not resell, transfer, export or re-export any Non-Isol Hosting Product, or any technical data derived therefrom, in violation of any applicable United States or foreign law.

7. IP Address Ownership
During the course of providing Services to customer Isol Hosting may assign to Customer an Internet Protocol address. Customer agrees that it has no right to a particular IP address under this agreement and accordingly Isol Hosting shall retain ownership of any IP address or addresses used by Customer under this agreement and that Isol Hosting reserves the right to change or remove any and all such Internet Protocol numbers and addresses, in its sole and absolute discretion.

8. Caching
Customer expressly grants to Isol Hosting a license to cache Customer's Content including content supplied by third parties and hosted by Isol Hosting under this Agreement and Customer agrees to indemnify and hold harmless Isol Hosting for any infringement of any third party's intellectual property rights thereby affected from said caching.

9. No Unauthorized Scripts or Executables
Customer agrees not to run any scripts, executables or other programs or processes on Isol Hosting's servers or other equipment that will in any way adversely affect the performance of said equipment.

10. Bandwidth and Disk Usage
Customer agrees that Isol Hosting will monitor and meter Customer's bandwidth and disk usage and in the event that Customer exceeds the bandwidth or disk usage alocated to each hosting package Isol Hosting may take corrective action which may, at Isol Hosting's sole discretion, include the assessment of additional charges, disconnection or discontinuance of any and all Services, or termination of this Agreement. Customer agrees that in the event of a dispute Isol Hosting's monitoring reports shall be the final method of determination how much disk space and bandwidth was used and agrees to pay the excess usage charges when due. Customer's logs files are counted against any disk usage. Log files cannot be deleted by customer, but will automatically be deleted once every week. To avoid unfair resource distribution at no time shall Customer use more than 15 simultanious processes by and with any of Customer's applications and not upload any file larger than 10 megabyte. All images in a Customer's hosting account must be linked to from pages within the Customer's hosting account. It is a violation of this agreement if Customer uses this account as merely an image, sound or file library. Binary files such as images, video and sound (i.e MP3, WAV, RA, GIF, JPG but not limited to those file extensions) may only account for a maximum of 50% of Customer's total bandwidth usage before customer must upgrade to a higher performance solution.

11. Intellectual Property Rights
Customer acknowledges that Isol Hosting owns all trade names, trademarks, service marks, inventions, copyrights, trade secrets, patents, know-how and other intellectual property rights relating to the Services and their provision. Customer further acknowledges and agrees that nothing in this Agreement shall constitute a license to Customer to resell or trade under any of Isol Hosting's intellectual property.

12. Web Site, E-Commerce and Customer Warranties
Customer shall assume sole responsibility for (a) acquiring any authorization(s) necessary for hypertext links to third party web sites, (b) the accuracy of materials on Customer Web Site(s), including, without limitation, Customer Content, descriptive claims, warranties, guarantees, nature of business, and address where business is conducted, and (c) ensuring that the Client Content does not infringe or violate any right of any third party. Notwithstanding the foregoing, Isol Hosting reserves the right, in its sole discretion, to exclude or remove from the Web Site any hypertext links to third party web sites, any Customer Content on the Web Site, or other content not supplied by Isol Hosting which, in Isol Hosting's sole reasonable discretion, may violate or infringe any law or third party rights or which otherwise exposes or potentially exposes Isol Hosting to civil or criminal liability or public ridicule, provided that such right shall not place an obligation on Isol Hosting to monitor or exert editorial control over the Web Site. Isol Hosting shall in no way be responsible for Customer's conduct or actions including but not limited to Customer's handling of third party information such as credit card numbers and any liabilities incurred by Customer including but not limited to tax liabilities for the conduct of Customer's on-line business.

Customer shall be solely responsible for the development, operation and maintenance of Customer's web site and any online store and e-commerce activities.

13. Disclaimer of Warranty
Customer agrees that its use of Services and its reliance upon information provided by Isol Hosting are entirely at Customer's own risk. Customer acknowledges and agrees that Isol Hosting exercises no control over, and accepts no responsibility for, the content of data, scripts, or other information passing through Isol Hosting's host computers, network hubs and points of presence or the Internet. THE SERVICES PROVIDED UNDER THIS AGREEMENT ARE PROVIDED ON AN AS IS, AS AVAILABLE BASIS. NEITHER ISOL HOSTING, ITS OWNERS, EMPLOYEES, AGENTS, OR AFFILIATES MAKES ANY WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, FOR THE SERVICES OR ANY EQUIPMENT PROVIDED IN CONJUNCTION THEREWITH. NEITHER ISOL HOSTING NOR ITS OWNERS, EMPLOYEES, AGENTS, OR AFFILIATES MAKES ANY WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO ANY OF THEM MAKE ANY WARRANTIES AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICES OR MERCHANDISE CONTAINED IN OR PROVIDED THROUGH THE SERVICES. ISOL HOSTING IS NOT LIABLE, AND EXPRESSLY DISCLAIMS ANY LIABILITY, FOR THE CONTENT OF ANY DATA TRANSFERRED EITHER TO OR FROM CUSTOMER OR STORED BY CUSTOMER OR ANY OF CUSTOMER'S CUSTOMERS VIA THE SERVICES PROVIDED BY ISOL HOSTING. NO ORAL ADVICE OR WRITTEN INFORMATION GIVEN BY ANY ISOL HOSTING EMPLOYEE, OWNER, OR AGENT WILL CREATE A WARRANTY; NOR MAY CUSTOMER OR ANY OF CUSTOMER'S OWNERS, EMPLOYEES, OR AGENTS RELY ON ANY SUCH INFORMATION OR ADVICE. The terms of this section shall survive any termination of this Agreement.

14. Indemnification
Customer agrees to indemnify, defend and hold harmless Isol Hosting and its parent, subsidiary and affiliated companies, and each of their respective officers, directors, employees, shareholders and agents (each an "indemnified party" and, collectively, "indemnified parties") from and against any and all claims, damages, losses, liabilities, suits, actions, demands, proceedings (whether legal or administrative), and expenses (including, but not limited to, reasonable attorney's fees) threatened, asserted, or filed by a third party against any of the indemnified parties arising out of or relating to Customer's use of the Services, any violation by Customer of this agreement, any breach of any representation, warranty or covenant of Customer contained in this Agreement or any acts or omissions of Customer. The terms of this section shall survive any termination of this Agreement.

15. Limitation of Liability
Customer agrees neither Isol Hosting nor any of its employees, owners, or agents shall be held responsible or liable for situations where the Services are accessed by third parties through illegal or otherwise unauthorized means, including situations where such data is accessed through the exploitation of security gaps, weaknesses or flaws (whether known or unknown to Isol Hosting at the time) which may exist in the Services or Isol Hosting's equipment used to provide the Services.

Under no circumstances, including negligence, shall Isol Hosting or any of its employees, owners, or agents be liable for any indirect, incidental, special, consequential or punitive damages, or loss of profits, revenue, data or use by Customer, any of its customers, any Reseller Customer or any other third party, whether in an action in contract or tort or strict liability or other legal theory, even if Isol Hosting has been advised of the possibility of such damages. No Isol Hosting Person shall be liable to Customer, any of its customers, any Reseller Customer or any other third party, for any loss or damages that result or are alleged to have resulted from the use of or inability to use the Services, or that results from mistakes, omissions, interruptions, deletion of files, loss of data, errors, viruses, defects, delays in operations, or transmission or any failure of performance, whether or not limited to acts of God, communications failure, theft, destruction or unauthorized access to Isol Hosting's records, programs, equipment or services.

Notwithstanding anything to the contrary in this Agreement, Isol Hosting's maximum liability under this Agreement for all damages, losses, costs and causes of actions from any and all claims regardless of the legal theory or the nature of the cause of action shall not exceed the actual dollar amount paid by Customer for the Services which gave rise to such damages, losses and causes of actions during the twelve (12) month period prior to the date the cause of action arose or the injury or loss occurred.

Customer understands, acknowledges and agrees that if Isol Hosting takes any corrective action under this Agreement because of an action of Customer or one its customers that corrective action may adversely affect other customers of Customer or other Reseller Customers, and Customer agrees that Isol Hosting shall have no liability to Customer, any of its customers or any Reseller Customer due to such corrective action by Isol Hosting.

This limitation of liability reflects an informed and voluntary allocation of risks between the parties and applies to risks both know and unknown that may exist in connection with this Agreement. The terms of this section shall survive any termination of this Agreement.

16. Prohibited Uses and Activities
Isol Hosting may immediately take corrective action, including removal of all or a portion of the Customer's content, disconnection or discontinuance of any Services if Customer, or anyone accessing Customer's account or server space, engages in any of the prohibited Uses or Activities set forth in Section 16 of this agreement. Customer hereby agrees that Isol Hosting shall have no liability to Customer or any of Customer's customers due to any corrective action that Isol Hosting may take (including, without limitation, disconnection of Services).

A. Violations of Intellectual Property Rights
Customer agrees that it shall not violate any intellectual property rights and that it shall not resell services to any party which violates intellectual property rights. Any violation of any individual or entity's intellectual property rights including, rights of privacy and rights of publicity are prohibited. Isol Hosting is required by law to remove or block access to content appearing on or through the Services upon receipt of proper notice of copyright infringement (see "Copyright Infringement Notice Information" below).

B. Spamming
Customer agrees not to send spam or resell its services to anyone who sends spam. The term "spam" includes, but is not limited to, the sending of unsolicited bulk and/or commercial e-mail messages over the Internet or maintaining an open SMTP policy. In the event of of a dispute Isol Hosting reserves the right to determine, in its sole and discretion, whether e-mail recipients were from an opt-in email list.

C. Misrepresentation of Transmission Information
Customer agrees not to forge, misrepresent, omit, or delete message headers, return mailing information and/or Internet protocol addresses to conceal or misidentify the origin of any message or to resell services to anyone who engages in said conduct.

D. Viruses and Other Destructive Activities
Use of the Services for creating or sending malicious, destructive or nuisance code, examples of which include but are not limited to, viruses, worms and Trojan horses, or for pinging, flooding or mail-bombing, or engaging in denial of service attacks is prohibited and is a breach of this agreement. Customer also agrees not to engage in any other activity that is intended to disrupt or interfere with, or that results in the disruption of or interference with, the ability of others to effectively use the Services (or any connected network, system, service or equipment).

E. Malicious or Unauthorized Hacking
Customer agrees not conduct or promote any "Hacking" activity and agrees that "Hacking" as herein defined includes but is not limited to, the following activities: illegally or without authorization, accessing computers, accounts or networks, penetrating or attempting to penetrate security measures, port scans, stealth scans, and other activities designed to assist in malicious or unauthorized hacking or cracking. Any such activity on the part of Customer is a material breach of this Agreement.

D. Export Control Violations
The exportation of encryption software outside of the United States and/or violations of United States law relating to the exportation of software is prohibited.

F. Child Pornography
The use of the Services to store, post, display, transmit, advertise or otherwise make available child pornography is prohibited. Isol Hosting will as required by law, notify law enforcement agencies when it becomes aware of the presence of child pornography on, or being transmitted through, the Services.

G. Other Illegal Activities
The use of the Services to engage in any activities that are determined by Isol Hosting, in its sole and absolute discretion, to be illegal or which in Isol Hosting's opinion are likely to be found to be illegal is prohibited. Such illegal or potentially illegal activities include, but are not limited to, storing, posting, displaying, transmitting or otherwise making available ponzi or pyramid schemes, password and cracking information, fraudulently charging credit cards or displaying credit card information or other private information of third parties without their consent, and failure to comply with applicable on-line privacy laws. Isol Hosting will cooperate fully with appropriate law enforcement agencies in connection with any and all illegal activities occurring on or through the Services.

H. Obscene, Defamatory, Abusive or Threatening Language
Use of the Services to store, post, transmit, display or otherwise make available obscene, defamatory, harassing, abusive or threatening language is prohibited.

I. Other Prohibited Activities
Engaging in any activity that, in Isol Hosting's sole and absolute discretion, disrupts, interferes with or is harmful to (or threatens to disrupt, interfere with, or be harmful to) the Services, Isol Hosting's business, operations, reputation, goodwill, customers and/or customer relations, or the ability of Isol Hosting's customers to effectively use the Services is prohibited. Such prohibited activities include making available any program, product or service that is designed to or could be used to violate this Agreement. In addition, the failure by a Customer to cooperate with Isol Hosting in correcting or preventing violations of this Agreement by, or that result from the activity of, a customer of the Subscriber is a violation of this Agreement.

17. Copyright Notice Infringement Information
Pursuant to the Digital Millennium Copyright Act, Isol Hosting has adopted a policy that provides for termination of websites hosted by Isol Hosting that are found to infringe on copyrights of third parties. Customer expressly acknowledges that they are aware of this provision and Customer waives any claims it may have should it be injured by the enforcement of this provision. If a copyright holder believes that there has been a violation of their copyright on a website that is hosted by Isol Hosting and the copyright holder demands that Isol Hosting remove the website or disable the material in question, Isol Hosting will remove the website or disable the material if the copyright holder provides Isol Hosting with all of the following information:

A signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.

1. Identification of the copyrighted work that is claimed to have been or being infringed, or, in the case of claimed infringement of multiple copyrighted works, a representative list of such works.

2. Identification of the material that is claimed to be infringing or is the subject of infringing activity and that should be removed or access to which should be disabled, with information reasonably sufficient to permit us to locate the material. Information reasonably sufficient to permit us to contact the person giving the notification, such as an address and telephone, and, if available, an electronic mail address at which such person may be contacted.

3. A statement that the person giving the notification has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

4. A statement that the information in the notification is accurate, and under penalty of perjury, that the person giving the notification is authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.

18. Disclosure of Customer Information and Legal Process
Although Isol Hosting will ordinarily maintain strict Customer confidentiality there are certain exceptions where Isol Hosting may disclose any information in its possession, including, without limitation, information about Subscribers, Internet transmissions and website activity in order to comply with a court order, subpoena, summons, discovery request, warrant, statute, regulation or official governmental request, to protect Isol Hosting or others from harm, and/or to ensure the proper operation of the Services. Isol Hosting has no obligation to notify any person, including the Subscriber about whom information is sought, that Isol Hosting has provided the information. Customer acknowledges the above exceptions and agrees to them without reservation.

19. Force Majeure
Isol Hosting shall not be liable for failure or delay in performing its obligations hereunder if such failure or delay is due to circumstances beyond its reasonable control, including, without limitation, acts of any governmental body, war, insurrection, sabotage, embargo, fire, flood, hurricane, strike or other labor disturbance, interruption of or delay in transportation, unavailability of, interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies or power used in or equipment needed for provision of the Services.

20. Governing Law; Jurisdiction; Arbitration
This Agreement shall be governed in all respects by Tennessee law without regard to the conflict of law provisions thereof. Both parties submit to personal jurisdiction in Tennessee. Any controversy or claim arising out of, relating to or in connection with this Agreement, or the breach thereof, shall be subject to arbitration administered by the American Arbitration Association ("AAA") in accordance with its then existing Commercial Arbitration Rules (collectively, the "AAA Rules") and judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction thereof. The place of arbitration shall be Hendersonville, Tennessee, or any other place selected by mutual agreement of the parties. An award rendered in connection with an arbitration pursuant to this Section shall be final and binding upon the parties and the parties agree and consent that the arbitral award shall be conclusive proof of the validity of the determinations of the arbitrations set forth in the award, and any judgment upon such an award may be entered and enforced in any court of competent jurisdiction. The parties agree that the award of the arbitral tribunal will be the sole and exclusive remedy between them regarding any and all claims and counterclaims between them with respect to the subject matter of the arbitrated dispute. The parties hereby waive all in personam jurisdictional defenses in connection with any arbitration hereunder or the enforcement of an order or award rendered pursuant thereto. In any legal action, the prevailing party will be entitled to recover all legal expenses incurred in connection with the action, including but not limited to its costs, both taxable and non-taxable, and reasonable attorney's fees. The terms of this section shall survive any termination of this Agreement.

21. Assignment
Customer shall not have the right to assign this Agreement without the prior written consent of Isol Hosting. This Agreement shall be binding upon and inure to the benefit of Customer and Isol Hosting and their successors and permitted assigns.

22. Entire Agreement; Severability
This Agreement, together with the Order Form and any other documents or agreements identified in this Agreement, represents the entire agreement between the parties, and supersedes all previous representations, understandings or agreements. If any provision of this Agreement shall be held by a court of competent jurisdiction to be invalid, unenforceable, or void, the parties agree that the remainder of this Agreement shall remain in full force and effect.

Customer hereby represents that he, she or it is either, an individual entering this Agreement for his or her personal use and is over 18 years of age, or a corporation, limited partnership or other legal entity, duly organized and in good standing under the laws of the state of its organization and the person acting on behalf of Customer is duly authorized to accept, execute and deliver this Agreement on behalf of Customer.

Last updated: 06/01/05